Returns & Exchanges

At CAMILLA, we want you to be completely enamored with your purchase, so we offer a seamless return process for items in original condition within 30 days of delivery. Please note that sale items are eligible for store credit only, and final sale items cannot be returned.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Ensure your garments are unworn, unwashed, and have all original tags attached before placing them in their original packaging.

3

Attach Shipping Label

Download and print your prepaid shipping label from the portal and securely affix it to the outside of your return parcel.

4

Drop Off and Track

Hand your package to your local authorized courier service and keep your tracking receipt to monitor its journey back to our boutique.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing